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Drapers And Damons - Coupon codes don't work any more

I have called the company for months as the only way to use a coupon discount code is to place an order and then call them to have the discount applied. Any coupon, no matter if it is for a percentage off or a discount ans free shipping does not work and they are not willing to fix it. I have seen free shipping but the promised discount is never applied. Seems they like to trick the public so I no longer shop here.
2.2
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1452113
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Drapers And Damons - Item not even close to what I ordered

I ordered a white mesh tunic and received a blue, striped sweater! I sent it back immediately, but have not heard anything from the company. Will probably be back from vacation before I get it. Will contest the charge if I don't receive it in time.
1.5
Details
Advertised vs Delivered
Customer service
Delivery Service
Website
#1444780
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Drapers And Damons - Poor company policies.

I paid almost $25 for 3 day shipping in order to receive 2 pair of pants and 2 matching blouses in time for my vacation. They shipped the wrong item in place of one pair of the pants. I called and was informed I had to ship the item back and wait for the pants to be shipped back to me. But if I wanted them in time to wear on my trip I would have to pay for overnight shipping. I feel that since it was their problem that could have been solved by them overnighting the pants to me! I am shipping back the item, but they have lost a good customer!
3.2
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
#1440828
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This company is not reputable! I placed an order for a dress and hours later I received a coupon for 25% off and free shipping. The order had not billed or been shipped so I wrote them and asked that they apply the coupon or cancel the order. Not only would they not...
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1.0
I didn't like
  • Return fees
  • Not taking care of request
  • Return policy and fees
#1426253
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Don't shop at this store if you want to give a gift to someone. Don't shop at this store if you want to wear their clothes anytime soon. They don't care. It's business, not customer care that they sell. For starters, the order was placed on hold to verify that I...
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1.8
I liked
  • Styles they offer
I didn't like
  • Customer service
#1422759
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AFTER online orders are placed, D&D sends customer an email saying one or more items are 'backordered' and should arrive within one month. At end of month, another email saying still backordered, wait one more month. They are using 'On-Demand Manufacturers', who go...
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#1419976
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Drapers And Damons - Password refusal

Many, many times I have tried to put the same password in that I use in about 10 or 15 other stores and D & D refuses to let me use it. What do I have to do for you to accept the password I choose to use? Fran Hendricks franwillsell@gmail.com
#1418568
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OMG I am so happy I found this site. I am a petite and have a hard time finding quality cotton/poly shirts. I have found that Drapers and Damons shirts fit are a good quality and fit better than some of the other catalogs. About a year ago I had a fight with them over...
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#1414926
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Drapers And Damons - Poor Quality, Poor Customer Service, High Shipping

Poor quality dress material. Will not let me log on to site or change password. Overcharged on shipping . To ship back will cost another $17.95. Never buying from them again.
#1389494
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Contact Drapers And Damons

Mailing Address:
Draper's & Damon's LLC
100 Technology Dr
Irvine, California 92618
United States
Phone:
(800) 843-1174
More
I ordered a cardigan sweater that was on sale. When reviewing the invoice I noticed a Freight charge of $17.94 for a very lightweight sweater. That is not reasonable! When I asked about it I mentioned that it seemed because it was on sale they added the amount of the...
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I liked
  • Used to love drapers and damons
I didn't like
  • Barrage of emails and catalogs and fliers
  • Read review
#1387844
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