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I placed and order on and 3 business days later get an email asking me to call them. All they needed was to verify my shipping address - just because it was different than billing (I work and have packages delivered to work so they don't get stolen! Not exactly a novel...
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#1383294
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This company had sent me an email with a promotion code of DHello which offered me 40% off my purchase. I found a sweater online for $34.97 and tried to place the order using the promotion code. After the website would not take the code (over 1/2 hour trying to place...
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1.2
I didn't like
  • Return policy and fees
#1371192
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Dealing with the new online Drapers is the worst. I bought all my close from their store. But when they changed hands, forget about it.. WILL NERVER DEAL WITH THEM EVER AGAIN. Had to return an outfit that didn’t fit... I had to call them to find out it was not...
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Anonymous
Anonymous

i share your concerns...never again

#1319604
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We ordered online a 3 piece ensemble for my mother's birthday on July 7. We received shipping notification from D&D on July 11. 4 days shipping lead time is somewhat reminiscent of the old catalog ordering days. We were charged $19.99 for shipping of the $150 order....
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1.2
I didn't like
  • Lost package shipping costs poor customer service
#1305325
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Drapers And Damons - Good experience

I had a good experience on all my transactions. Great styles and good customer service
4.4
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1302310
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I ordered a gown on 5/26/18. As of 6/8/18 (2 weeks later!!!) their customer service has no clue where the package is. This was a stock item. When I ordered it, I was advised to allow 3 days for this item to ship. They were charging me $21.99 for the privilege of...
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#1275904
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Do not buy from them, their customer service is terrible. I talked to four different people within 10 minutes and go different answers. I tried cancelling an order. The order was place late the day before. I called customer service at 12:00 and they said they should be...
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#1264459
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Drapers And Damons - Slimtacular slacks

I recently purchased slimtacular slacks. I rinsed them in cold water to remove folds from shipping. I dried them in the dryer and had to iron them to make the fabric look smooth.:sad
4.4
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
Warranty
Website
#1250192
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In April 2018, I placed my first online order from Drapers and Damons. I used their size chart to determine what size I needed as the orders are mail order. When I received my order, one item was not what I ordered at all, wrong item, wrong size, etc. I received the...
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Anonymous
Barbara Kitchens

I do have one complaint. Draper's and Damon's shipping takes entirely too long. Someone needs to manage the customer service and shipping department more efficiently. Should n...

1.8
I didn't like
  • Read review
  • Clothing sizes not matching online size chart
  • Return fees
#1249381
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I had returned two pairs of pants for a smaller size and they were never received. I returned a top that was mistakenly ordered for refund. As the order was on my credit card, I don't know yet know if I received a refund on it...or whether - rather than sending pants...
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Anonymous
ksunshine4u

This is not a very good company to deal with!! I bought a top that cost me $35.82 with shipping. When I returned it because it was too small, I only got $15.84 refunded. I cal...

Anonymous
Chuck

Quit being so lazy and go try on clothes before purchase ; I refuse to believe that there are no women's clothing stores in your area.

2.0
#1236678
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