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I ordered a dress from your company on 3/16/2016 - Order #3865****. The shipping for this light-weight item was tremendously high - so much so that I almost didn't order it.

Regrettably, I ordered anyway, since it was on sale and I'd hoped to get a dress with sleeves. The sleeves were still a bit too short, so I returned it with your enclosed shipping label. The PayPal account sent me a copy of the refund information showing a net amount refunded. Having just received a refund from another company, which hardly had a charge at all for a larger, heavier item, I was shocked to see that I've paid $30 in shipping for an item that I don't even have.

I should have given it to someone else rather than waste my money with your company.

Reason of review: Order processing issue.

Monetary Loss: $30.

Preferred solution: Full refund.

Drapers And Damons Cons: Shipping costs, Barrage of emails and catalogs and fliers.

Location: Springfield, Illinois

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